Thus, improving the overall organization of a company. Network World: Tips for Successful Sales Automation. When there are no customers consuming their products, the company will have lower income. We're here to answer any questions you have about our services. Looking for a flexible role? Cummings J., 1992. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. The sales person will set their target on those customers that with high possibilities to purchase their products. No plagiarism, guaranteed! In conclusion, sales force automation system does bring both advantages and disadvantages to sales person. The engagement of the company with their customers can help their sales person to be more familiarized with their customers’ needs and wants (Gilbert D. Harrell, 2002). There will be more people purchase the company’s products when they know from each other that the company’s products are fulfilling their needs, wants, and demands. 15MONDAY2020 can only be used on orders with a 14 day or longer delivery. Yet, the time is wasted for persuading the wrong customers with the wrong intentions. In order to apply sales force automation system in a company, the company has to spend a large amount of money for sales force automation system installation (Cummings J., 1992). There is new promotional mix tools introduced after sales person apply sales force automation system. The promotion is valid for either 10% or 15% off any service. Sales force automation system helps sales person to manage their sales function with their traditional promotional mix tools which are advertising, public relation, direct marketing, personal selling and sales promotion. Bresnahan J., 1998. For example, sales person has to spend a large amount of money before they apply sales force automation system for installation and gadgets. This can be a very beneficial sales model that helps you increase your sales as well as lower your costs overall. With those feedbacks, the company will be able to overcome themselves for a better appearance and products for their customers. In order to manage relationship between customers professionally, sales person have to construct their own self departments with respective task first. ( Log Out /  It is a big expense because there are a lot of computers needed in a company and the system cost a lot of money as well. (accessed October 5, 1992). The time spent is rather longer which instead can be used for selling product. http://books.google.com.my/books?id=4hAEAAAAMBAJ&pg=PA31&dq=sales+force+automation&hl=en&ei=fKGLTPfxHoyiuQPBkY0Y&sa=X&oi=book_result&ct=result&resnum=6&ved=0CEcQ6AEwBQ#v=onepage&q=sales%20force%20automation&f=false. With better knowledge about competitors’ company and products, sales person will be able to improve their own company organization and produce better products than their competitors for their customers. The company has to spend the money on the software installations, IT communication which includes networks, server, and software. (accessed March 15, 1998). To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on the UKDiss.com website then please: Our academic writing and marking services can help you! For example, sales person will not have better understanding of their customers’ needs and wants. Firstly, there is little to no risk when using Salesforce. 10MONDAY2020 can only be used on orders that are under 14 days delivery. Our academic experts are ready and waiting to assist with any writing project you may have. *You can also browse our support articles here >. Besides, instead of keep selling and upgrading the old products, sales person will be able to develop new product after using sales force automation system. 1st Jan 1970 Sales person use sale forces as a step to enhance their marketing strategy (Gilbert D. Harrell, 2002). Change ), You are commenting using your Twitter account. This is because they spent time contacting and persuading the wrong customers. United States of America: Prentice Hall. Sales force automation system helps sales person overcome their communication system in every department. 2009). Registered Data Controller No: Z1821391. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. It helps to manage the relationship between sales person and customers. Secondly, have good communications among themselves in every department which is crucial. Therefore, unlike most software, Salesforce requires no capital investment. Cannot be used in conjunction with other promotional codes. Employing a direct sales force involves setting up a network of distributors to sell your products for you. Marketing Connecting with Customers. Besides, the company can also collect feedback from customers. Salesforce and good customer service comes hand in hand. If you need assistance with writing your essay, our professional essay writing service is here to help! The new promotional mix tools are sponsorship, SMS, events, online or blogs, and viral. It is an advantage for sales person to apply sales force automation system in their selling process. With the recognition of customers’ needs and wants, the company will be able to produce and sell products that well suited to customers’ choices. The database that Salesforce uses is also helpful in digitizing and organizing company sale records. With these polls, the company will be able to know their customers’ prospective and able to upgrade themselves. The database that Salesforce uses is also… ( Log Out /  In short, sales force automation system is a good “assistant” for sales person. It is a big amount of spending at first. Registered office: Venture House, Cross Street, Arnold, Nottingham, Nottinghamshire, NG5 7PJ. There is new promotional mix tools introduced after sales person apply sales force automation system. United States of America: Dearborn Trade Publishing. This is because the sales person will be able to know their customers’ choices through sales force automation system. VAT Registration No: 842417633. Moreover, Saleforce analytics and its reporting function gives its users the ability to expand their campaign capacity. This is because the system is a complicated system especially for the older sales person. Besides, sales person will be able to know about their surrounding competitors better when they imply sales force automation in their company (Gilbert D. Harrell, 2002). Company Registration No: 4964706. Besides of wasting time wrongly, the company will also lose their money. For more details on the disadvantages of Salesforce, click here. ( Log Out /  As a result, overall productivity can be increased and profit can be maximized. Sales force automation is a system that being develop to helps companies to organize their customer relationship management with confidentiality.