If the wiring connections are okay, wait a few minutes before plugging the garage door opener back in--disconnecting the power resets the logic board after an electrical disturbance. As the drive shaft and sprocket rotate, they drive the trolley that lifts and lowers the garage door. The sprocket on the motor unit drives the chain and cable assembly. The sensitive electronics in the remote control or keypad can sometimes lose its programming and may need to be reset. As with many such problems, the most common problem is the simplest one—the motor unit has been unplugged. If the belt frays or breaks, replace it. Here are the eight most common problems, along with the most likely repairs for each. The Spruce uses cookies to provide you with a great user experience and for our, Neither Remote Control nor Wall Switch Operates the Opener, Garage Door Won't Respond to Remote or Keypad, Garage Door Reverses Before Hitting the Floor, Garage Door Reverses Immediately After Touching the Floor, Garage Door Opens But the Motor Won't Stop Running, What to Do When Your Garage Door Opens and Closes by Itself, 10 Tips for Seasonal Garage Door Maintenance, 7 Reasons to Replace Your Garage Door Opener. It is rare for this problem to suddenly appear; if it happens at all, it will usually be noticed when you first install the garage door opener. Begin by checking the outlet where the door opener is plugged in, and make sure the cord is plugged in all the way. Unplug the garage door opener and check the wiring connections on the panel. If your chain-drive garage door opener motor runs but the garage door won't move, the drive and worm gears might be stripped or worn. Especially in winter, when rollers sometimes get stiff, the door opener might be refuse to open. If the door opens smoothly, you may need to adjust the up-force setting. Garage door openers are very sensitive to power surges. Here is a brief trouble-shooting guide. A damaged or broken belt on your garage door opener could be the reason it won’t move the door. View a complete parts diagram for the Overhead Door Odyssey 1000 garage door opener. This repair guide and video show how to replace a garage door opener drive belt. Garage Door Troubleshooting Guides. However, if anything is blocking the sightline, or if the brackets holding the electronic eyes are out of alignment, the door will fail to descend all the way. Replace the motor if it doesn't run when you activate the garage door opener. All Rights Reserved, more troubleshooting tips for motor problems, How to replace a chain-drive garage door opener gear and sprocket assembly, How to replace a chain-drive garage door opener drive and worm gears, How to replace a garage door opener logic board, How to replace a chain-drive garage door opener RPM sensor, How to replace a garage door opener drive belt, How to replace a garage door opener drive chain and cable assembly, How to replace a belt-drive garage door opener motor, How to replace a chain-drive garage door opener motor, How to replace a garage door opener battery, Garage door won't move: motor and travel troubleshooting video, How to repair broken or damaged wires video. Garage door opener doesn’t react on any command. Security Tips for Your Garage and Garage Door Openers, Garage Door Springs - What You Need To Know, How to Replace Worn Gears in a Garage Door Opener. Finally, it's possible the garage door opener's motor has burned out and isn't operating at all. This repair guide and video show how to replace a chain-drive garage door opener gear and sprocket assembly. If your chain-drive garage door opener motor starts but the door won't open, the drive chain and cable might be broken. The repair guide and video show how to replace a garage door opener RPM sensor in 6 steps. Get daily tips and tricks for making your best home. Before you do, though, consider the age of your opener. Replace the RPM sensor if the door only moves a short distance and the learn light flashes 5 times. The common issues encountered when the circuit board fails is that the garage door … Watch this video for more troubleshooting tips for motor problems. This acts as a reset and may reset the sensors. If your belt-drive garage door opener won't start, the motor might be locked up or worn out. Pull the emergency release cord to check whether the door opens smoothly; fix the door tracks if the door binds when opening. Replace the drive and worm gears if they're worn or stripped. How Long Does It Take to Install a Garage Door Opener? Adjust the close-limit adjustment screw on the door opener motor in small increments until the door stops upon touching the floor. If none of the following fixes seem to correct the problem, you will need to consult the owner's manual or contact a professional. The most common damage is to the circuit board inside the main unit. Make sure that the antenna on the motor unit is hanging downward and is not damaged in any way. If the door functions fine with the hardwired wall switch, it's likely the battery needs. If the chain or the cable is damaged, replace it. The motor pulley drives the belt to move the trolley along the rail to lift and lower the garage door. If the sightlines are clear between the eyes, the door will close smoothly all the way to the floor. The DC motor rotates the pulley which drives the belt to move the door. Many basic garage door and opener problems can be identified using a few of the tips listed below. If your belt-drive garage door opener won't open or close, the belt might be broken. Use the advice and tips in these articles and videos to get the most out of your garage door opener. If this happens, look for a screw on the motor unit to adjust the sensitivity of the opener. Your Garage door is the largest moving part of your home and often the main entrance. The garage door won't move during a power outage if the battery is dead. The logic board receives input signals from remotes, sensors and the wall control. We suggest that you always install an inexpensive surge protector to protect you valuable garage door openers … Use your Sears.com account and we will show you the models you purchased at Sears. If the close-limit switch is set wrong, it may prevent the door from closing It can also cause the opener to reverse or pull back up when you attempt to close it. If necessary, adjust the settings for travel limits and force limits, following the instructions in the owner's manual. The logic board shuts off the motor and flashes the learn light 5 times when it doesn't receive speed signals from the RPM sensor. Recently the wall switch that powers opening and closing is not lit and will not activate the opener. Here is a brief trouble-shooting … ... Garage Door Opener Circuit Boards … This repair guide and video show step by step how to replace the drive and worm gears in a chain-drive garage door opener. Then test whether the opener works. Replace the logic board if it doesn't receive input signals or doesn't control components properly. The garage door opener may signal an error code by flashing lights on the motor unit in a repeating pattern when the opener doesn't work. Jeff Beneke is a home renovation and conversion expert. This guide will help you replace the gears. Garage door openers have an adjustment screw that controls the. Methods for adjusting sensitivity vary; so consult the owner's manual for directions. If your garage door opener suddenly does not respond and you have ruled other causes such as broken remotes or faulty parts, your circuit board might need repair or total replacing. Need help finding the right filter for your refrigerator? Choose a symptom to see related garage door opener repairs. If the circuit breaker or GFCI is tripping repeatedly, it's a sign that there is a short circuit somewhere in the system—possibly even the garage door opener itself. When a circuit board in a garage door opener fails, the door will suddenly stop while in motion, or it will not open or close at all. You can repair the circuit board so that your garage door opener can again properly function. This step-by-step repair guide and video show how to replace a belt-drive garage door opener motor. Less frequently, rusted or damaged rollers can cause the door to bind in the tracks. When this unusual problem occurs, it means the up-limit switch probably needs to be moved away from the motor unit. A broken belt or chain and cable assembly could also prevent the door from moving when the motor runs.