You can also browse all Apple retail stores. The Apple Store is located in Rideau Centre, on the second floor, between the Centre Court and Eaton Court. You can: * Book online. This service is available for most Apple products. This site contains user submitted content, comments and opinions and is for informational purposes only. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. Log into your Apple account to make an Apple Store appointment. Whether by phone, chat, or email, we’re ready to help you with all of your Apple product questions and issues. You must have an Apple account to make an appointment. (Alternatively, you have the option to mail your device in for repair, but this process takes at least 5-9 business days.) Parking: underground, follow signs for Sears. Toronto Eaton Centre is approximately 1 kilometre ahead on the west side at the Queen Street intersection. The Apple Store is on level 3, opposite Harry Rosen. How do I make an appointment with the Apple Genius Bar? To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple's website. How to cancel an appointment at the Apple Genius Bar. Fix Message App Problems, How To Fix Messages and iMessage Problems in iOS 11, How To Use Dual SIM and eSIM on iPhone 11, XR, SE, & XS, Why you shouldn’t calibrate the battery in your…, Haha, thanks for your comment Jazz1! * Book with an Apple Support employee over the phone. first Page 1 of 1 Page 1/1 last Loading page content. This site contains user submitted content, comments and opinions and is for informational purposes only. However, if you wish to do so (you … Apple Care plans and warranties or if they are out of warranty. Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert. Visit https://www.apple.com/, scroll to the very bottom, and click on "Apple Store Account." More Less. kernelmanagerd Process Using CPU and Draining Battery After Big Sur Update, How to Download the Right Version of Chrome for Your Mac. The Apple Store is located in Metropolis at Metrotown, upper level of the Sears wing, near the Grand Food Court. Remember that just the repair process can take up to 5 business days. Apple Inc. All rights reserved. The Apple Store is located in Chinook Centre on the north end of the mall, first floor, opposite Michael Kors and next to Tiffany’s. Select Apple Store, Date, and Time for Genius Bar Appointment . 2 How do I make an appointment with the Apple Genius Bar? Get your questions answered by an expert via phone, chat, email, or even Twitter. The main advantage is that you won’t have to go to set up an appointment, nor go to an Apple Store. When you are taking something in for evaluation or repair, that's when you need to make an appointment. Can You Hide or Disable the App Library in iOS 14? Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us, you’ll get the expert help you need. This service is available for most Apple products. Follow these tips if you’ve got printer problems with macOS Catalina, How to pair your replacement AirPods, AirPods Pro, or charging case, Download and install the Apple Support App on your device via the App Store if you don’t already have the app, Open the Apple Support App and make sure you are signed in with your Apple ID by checking the Account information, All the devices associated with your Apple ID list, choose the device that’s having a problem, Apple shows the most common problems and solutions–tap on those if you want to learn more, To get to the appointments page, follow the on-screen steps to isolate your problem and look for the option, Locations Services must be enabled for this to work–so allow it if not already allowed, Apple Support lists the closest providers to your current location and that store’s availability–tap on a provider to choose that location, On the Summary page, review the appointment details and press Reserve to confirm it, To change date or time, select the back arrow and update, To check status, press the Account button in the bottom menu, Find appointments and Case ID information here as well as options to check your Apple Care Coverage and Warranty information and expiration dates, Press or click the link Contact Apple Support if applicable, Choose the Apple device or product you need help with, Further, isolate your problem by selecting the on-screen options that best match your problem, Apple lists options for the most common problems with possible solutions–click on those if you want to know more, To get to the appointments page, look for the option to, If you don’t see this option, go back and make other selections that are similar to your current problem, Not all support issues have Apple Store Genius appointment options, If you enabled two-factor authentication, enter in the verification code, One the Bring in for Repair screen, enter a location or choose the current location and select your mobile carrier, if applicable, Select an Apple Store from the list of options available in your area, Select from the available dates and times, You should see a confirmation of the appointment with a Case ID, Add a comment if you want to provide additional details, To change or cancel an appointment, choose Reschedule or Cancel (to delete it), You can also do this via Apple’s confirmation email via Manage My Reservations, Update your device’s software to the latest version available, Select Repairs and Physical Damage or Hardware problem, Directly call the apple technical support experts at 1-855-887-0097 in the US/Canada.