Why trust us? I'm so excited to finish getting all of the other appliances, amazing quality. The PrintShield finish is so good that I will eventually replace all of my old fingerprint-gathering Monogram appliances for PrintShield ones. The fridge was broken the day it arrived. Good Housekeeping participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. however, the ice maker is just a bit noisy while making the ice and there is only ONE light in the freezer! The actual mechanics and design of this product is very poor. Now the not-so good: it’s very loud. User rating, 4 out of 5 stars with 585 reviews. It hums way more than my Monogram, which was near-silent, and the ice maker is crazy loud, which is understandable given that it’s now on the door instead of buried deep in the freezer. very dark down there! First one didn’t work... second one didn’t cool in frig and ice maker spit water everywhere....third ones ice maker doesn’t work right. Purchased this refrigerator less than 2 years ago. I enjoy the interior color. This review is from KitchenAid - 23.8 Cu. If you have any concerns related to your coverage, you would need to escalate your concerns through them. Second, the temperature varies between shelves. The fridge keeps fresh greens lasting longer and the freezer is very dry it doesn’t get any ice build up. Very nice guys but Somewhat Low Budget Delivery Service. Good looking refrigerator... You get what you pay for. I paid $3779.99 for this beautiful fridge, and had my kitchen cabinets built in around this appliance, as well as a wine fridge and microwave, all from Kitchen Aid. I read the reviews and failed to listen to them. So don't keep any food around that cant be left refrigerated when upgrading from your current model. Has all the Bells & Whistles & outstanding performance & love the fingerprint proof stainless steel! Kitchen Aid is the best! But you'll be paying a premium and the fridge isn't without its faults. Three weeks into its delivery, the back froze up, the user screen failed and our recourse was to call for warranty service. the fridge is beautiful and my friends love the interior look. Kitchenaid Krfc704fss Refrigerator reviews: Rude & hostile customer service for *** overpriced refrigerator. No issues with keeping food cold or frozen. Has all the bells and whistles. All notable features including Wi-Fi connectivity were considered but not rated. I was limited to a specific size to slide into my custom cabinetry, with a very specific door hinge clearance on one side, and of my few optiona this seemed to be the best option in a french-door upgrade. Hello Chase, thank you for your review. We have had the fronts replaced and it happened again, only now the short initial warranty period has passed. Unfortunately my luck was not with me. All-in-all I’m happy with the purchase, and would recommend it to others, but not necessarily as a value purchase. They are using something that they call "stainless steel" but it certainly is not. It has happened particularly badly on the dishwasher and refrigerators. Technical SpecificationsFTC Estimated Yearly Energy Use: $89Energy Star Rated: YesFinishes: fingerprint-resistant stainless steel or black stainless steel, The Best 25 Christmas Decorations You Can Buy, 40 Gifts That Are Sure to Warm Grandma's Heart, 40 Gorgeous Gifts for the Best Sister Ever, This content is created and maintained by a third party, and imported onto this page to help users provide their email addresses. The interior has tons of room for all your food. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. KitchenAid also offers a 10 year warranty on many of the parts. If you like a smooth appearance on the outside, this fridge delivers. Whirlpool will NOT replace it. User rating, 4 out of 5 stars with 586 reviews. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. + Handles are so much better than the market average. 4.0 (585 Reviews) 69 Answered Questions; Customer images A little wooden shelf has a prep dish that slides under it and the full width slide-out tray is a good spot to stash sheet cakes or party platters. Word of caution, if you choose to proceed with purchase, be prepared to buy an extended warranty and have your food spoil a few times. At KitchenAid, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to provide feedback to our engineers. The ice/water dispenser is WAY better than on my old Monogram, taller and easier to use, and I love the premium small cube size of ice. A few things we didn't like: making adjustments with the so called "adjusters" was difficult. - Price is obviously very high We have used their products for years and had been very happy. ... KRFC704FSS SKU: 5508004. Two weeks later, the Control board and evaporator cover had to be replaced because it was frozen solid and unit was not cooling. Within 5 months, the ice maker did not work. We’re still waiting for parts on a month old unit and have no ETA on when we might have it fixed. To put it simply, the KitchenAid Counter-Depth French Refrigerator is a stunner. Had I heard this noise in the showroom, I would have reconsidered because you can easily hear it in our kitchen and living room. © 2020 Best Buy. So I had to wait several days for the new part to come in. There was only one experienced tech on moving and installation but no knowledge of the product we purchased causing much consternation and troubleshooting to get it working. GE Profile Series French-Door Refrigerator, LG InstaView Door-in-Door Refrigerator LFXC24796D, Amana French Door Refrigerator #AFI2539ER, KitchenAid Model # KBFS25EVMS French-Door Refrigerator Review, Whirlpool French Door Refrigerator WRF995FIFZ, Refrigerator temps stayed very steady in our tests, Door shelves are adjustable and hold a one-gallon jug, Upper door temps were too high to store perishables.