the Baggage to such person only on condition that he or she establishes to SpiceJet’s
reasonably according to the schedule, fails to stop at the Passenger’s destination
or articles shall be off-loaded and such decision shall be binding. (which would include Laptop and duty free shopping bags) having maximum overall dimensions of: 108 cm. Passenger(s) who have provided correct and working mobile number or e-mail at the time of reservation and have been informed at least two weeks before the scheduled time of departure shall be entitled for an alternate flight / refund as acceptable to the them. SpiceJet assumes no liability for wear and tear to luggage (scratches, torn zippers,
at the point of destination, unless otherwise expressly stated. will not be obliged to pay it or get a refund as the case may be, unless: (a) The Passenger decides to change the date of travel which requires rebooking
or samples. as detailed in the above grid. Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date. Tariffs or applicable law in which event such Tariffs or laws shall prevail. Self or Voluntary offloading after boarding the flight by the passenger is strictly not permitted, except in an unforeseen event of medical emergency or similar cases, such as death of relatives for which the passenger will have to provide evidence, to the satisfaction of SpiceJet. wish to opt for restricted fare, you can book two separate PNRs for each sector
time of check-in incase the above criteria is not met. Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance. For the passengers travelling to Bangkok and Thailand on a standard visa/passport, the documents accepted for entry must be valid for a minimum of 6 months from the date of arrival while passengers with a visa on arrival with a standard passport must be valid for a minimum of 30 days from the date of arrival. or delay the commencement or continuance of the flight or to alter the stopping
An itinerary does not constitute a document of
used to pay for the Ticket. date of travel.A passport must have a valid visa for travel. cabin baggage when going through security. Only such Credit Card(s) shall be accepted which are issued in India. Passengers are requested to report to the check-in counter at least two hours prior to departure. or other travel requirements of the countries concerned or to produce the required
Certain fares have conditions which limit or exclude the Passengers’ right to change
For onboard purchases, passengers can pay using Indian debit or credit card on select flights. Under the Warsaw
Hearing Disabled – partial or total inability to hear, Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc. As per the air travel guidelines issued by the Ministry of Civil Aviation, a passenger must not have tested positive for Covid-19 in the past three weeks. Spicejet shall provide “Look-in option” for a period of 24 hours after booking ticket. on the aircraft, except members of the crew. Any disputes / grievances may be addressed to Customer Services at
These
to their failure to comply with the provisions of this Article. LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage. Following assistance are available on-board SpiceJet’s aircraft: However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. "Booking" (otherwise known as electronic ticket) means the details which we or our
Same should
In case of a cancellation of tickets purchased through travel agents/online travel portals etc, the refund will be processed within 24 to 48 working hours from the date of the cancellation of the ticket. Each import
In the event, when an alternate arrangement is not made, the passenger(s) shall be eligible for the following compensation: SpiceJet reserves the right to deny boarding to any passenger who is under the influence of alcohol or drugs, for health, safety or security reasons or in the absence of adequate travel documents and no compensation as referred above shall be payable in such cases. fee per passenger per sector per change. • Explosives, munitions, fireworks and flares, blank cartridges, pistols or any other weapons and pistol caps. Change made within 24 hours of the Booking will be considered, provided the flight departure date of the first leg of travel is beyond seven days from the day of the change. If your flight is suspended due to the COVID-19 outbreak, a credit shell has been automatically created by us against your PNR . Reservations No. to their Baggage, SpiceJet shall not be liable for such Damage unless due to the
of weight in hand baggage and vice versa, Articles, which may be carried free in addition to the Baggage allowance (subject
• Oxidizing materials such as bleaching powder and peroxides. on, and suitably packed. Items the carriage of which is prohibited by the applicable laws, regulations or orders of any state to be flown from or to; Items which are reasonably considered by SpiceJet to be unsuitable for carriage because they are dangerous or unsafe, or because of their weight, size, shape or character, or because they are fragile or perishable having regard to, among other things, the type of aircraft being used. request although illustrative examples include: • Compressed gases (deeply refrigerated, flammable, non-flammable and poisonous),
departure time. Infant price (INR and Local Currency), Within 96 hrs and up to 4 hours prior to the scheduled flight departure time, INR 5000 + Fare Difference per passenger per flight, GBP 85 + Fare Difference per passenger per flight, Before 96 hrs of scheduled flight departure time, INR 4000 + Fare Difference per passenger per flight, GBP 70 + Fare Difference per passenger per flight, Within 96 hrs hours prior to scheduled flight departure time, INR 8000 + Fare Difference per passenger per flight, GBP 125 + Fare Difference per passenger per flight, INR 7000 + Fare Difference per passenger per flight, GBP 100 + Fare Difference per passenger per flight, Within 96 hrs and up to 4 hours prior to scheduled flight departure time, ECONOMY Class: All Regions (Except US/AFRICA), BUSINESS Class: All Regions (Except US/AFRICA), INR per excess piece WITHIN weight and size - max 10 pieces pax.