See the picture. If Fixing or Resetting doesn't work, you can also uninstall Office in the Microsoft Store, and install Office … After it boots up Open Start menu Right click on Firefox and select Pin to taskbar." The desktop icon is fine, and everything else works OK. Sometimes a blank or damaged icon may appear when a perfectly good icon was displayed before. After it boots up Open Start menu Avoid support scams. "Right click on the taskbar icon and select Unpin from taskbar." If the problem persists, repeat these steps but click Reset instead of Fix in Step 3. Create a thread and find answers by posting a question to any of our product support forums. The date in CMOS is wrong so the cached icons aren't in date and the frozen icons are far enough out of date that they need to be refreshed - if you freeze the machine before the whole system has a chance to start up and refresh the icons then they'll go out of date. This will allow you to target ''only'' the icon cache and clear out any possible corruption. This should refresh your icons. Either way, I would Unpin the icon from the taskbar and delete any desktop shortcut to Firefox beforehand. Win 10 64-bit. We will never ask you to call or text a phone number or share personal information. Open File Explorer and reveal hidden items The icon cache and db icons aren’t visible to users by default. Restart your computer. Visit Mozilla Corporation’s not-for-profit parent, the Mozilla Foundation. Just follow the steps below to easily resolve this issue. Installation questions: won't override serif fonts; bookmarks not showing in toolbar; all icons identical. Hi bxcfilm, Missing Icons or Shortcuts on the Desktop or Taskbar in Windows Vista or Windows 7 As of April 11, 2017, Windows Vista customers are no longer receiving new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. Win 10 64-bit. I restarted the PC and open the Start menu. Well, I did A but not B yesterday. Hi bxcfilm, How to Fix: Blank White Icons on Desktop (Windows 10) First and foremost, the reason why the blank icons appear on the desktop is because the icon cache is corrupted, as Marcy has pointed out. And you should reboot your computer after running Disk Cleanup if you choose that option. It is probably the last thing you can do. Fix invisible Taskbar icons issue. This can be a result of an improper shutdown - for example, powering off the machine or losing power, instead of clicking Start -> Shutdown. Right click on Windows Explorer and click on Restart option. After it boots up Open Start menu Please report suspicious activity using the “Report Abuse” option. The reason that you're losing icons when the battery on CMOS dies and when you freeze PCs is because the icons have a cached "life". This should refresh your icons. Right click on Firefox and select Pin to taskbar. After it boots up Open Start menu Right click on Firefox and select Pin to taskbar. I did that, but instead of removing the icon from the taskbar, it simply put in the correct icon. Occasionally, but not always, if I right-click the taskbar icon and select Delete, the icon is not deleted, but suddenly the FF icon is there. This should refresh your icons. Now click " Organize " and then click " Folder and Search Options ". ", I restarted the PC and open the Start menu. Thanks for your help. Strangely, it also doesn't show up in my Start Menu, even after right-clicking the desktop shortcut and requesting that it be 'pinned to start'.